Questions, answered clearly.

Flow Frequency was born from a desire to bring the best of global wellness innovation to South Africa. We specialise in advanced cellular optimisation, using KLOUD PEMA technology to support recovery, performance, nervous system regulation and overall wellbeing.

But Flow Frequency extends beyond the technology. Through individual sessions, tailored recovery programs, equine support, events and retreats, we aim to give people greater access to the tools and knowledge that help the body function at its best. At its heart, Flow Frequency is about energy, vitality, regeneration and helping people feel and perform at their best.

Cellular Optimisation Programs provide guided pathways for individuals. The Wellbeing Collective creates curated group experiences, including corporate wellbeing retreats, workshops and restorative retreats. Shop KLOUD is where you can explore KLOUD systems, the equine VET-SET, protective covers and accessories for ownership and ongoing use.

Flow Frequency works with people seeking structured support for recovery, energy, sleep, stress regulation, physical performance and long-term resilience. We can also work with children who have neurodivergent / learning disabilities (12+). Programmes can support athletes and people navigating demanding recovery goals. KLOUD equipment is available for personal and professional use, with VET-SET options designed for equine routines.

Flow Frequency is a South African-based company, with sessions primarily available in Cape Town and Johannesburg.

Subject to availability, recovery programs can also be arranged countrywide, allowing us to support clients and athletes beyond our permanent locations. Our retreats and events take place across South Africa and neighbouring countries, bringing Flow Frequency experiences to new locations throughout the year.

Join our mailer to stay up to date with upcoming locations, retreats, events and availability.

Start with your goal rather than trying to choose a technology or schedule on your own. Tell the Flow Frequency team what you would like to support, any relevant health considerations and whether you are looking for guided sessions, a group experience or a KLOUD system for home use. The team will recommend the clearest next step.

KLOUD is a portable, foldable wellness system developed by CENTROPIX. Its applicators generate clearly defined, low-frequency pulsed electromagnetic fields. KLOUD can be operated manually or through the CENTROPIX app and is available in Maxi and Mini formats for full-body or more focused placement.

PEMF (Pulsed Electromagnetic Field) technology uses controlled electromagnetic pulses to interact with biological systems.

PEMA (Pulsed Electromagnetic Activation) represents the evolution of this technology. Developed by physicist and neurophysiologist Prof. Dr. Wolf A. Kafka, PEMA builds on decades of electromagnetic field research to create a more sophisticated and multidimensional form of stimulation. CENTROPIX

Rather than relying on a single repetitive signal, KLOUD incorporates patented signal configurations, superposition and a broad spectrum of electromagnetic stimulation, allowing multiple signal patterns and frequencies to work dynamically together. CENTROPIX developed PEMA to provide a broader and more complex form of electromagnetic activation than traditional PEMF systems. CENTROPIX

It is the next generation of electromagnetic field technology - engineered for cellular optimisation, recovery, performance and overall wellbeing.

People commonly choose KLOUD as part of a routine focused on recovery, energy, sleep quality, circulation, nervous system regulation, physical resilience and general vitality. These are wellbeing aims rather than promises to diagnose, treat or cure a condition, and individual experiences vary.

Standard KLOUD programmes run for 15 minutes, making each application easy to incorporate into your day.

At Flow Frequency, the frequency and progression of sessions are tailored around your individual goals, whether the focus is recovery, performance, nervous system support or general cellular optimisation.

For personal KLOUD owners, CENTROPIX guidance allows for up to two 15-minute full-body applications per day, depending on the programme and intended use.

No. KLOUD includes manual controls for programme selection, intensity and start or stop. The CENTROPIX app adds guided control from a compatible smartphone or tablet and can manage multiple KLOUD devices via Bluetooth. The current product pages indicate whether app-guided and manual control are included for each system.

No. CENTROPIX identifies KLOUD as a wellness and fitness product, not a medical product. It is not intended to diagnose, prevent, monitor, treat, alleviate or cure disease, and Flow Frequency services do not replace medical diagnosis, treatment or advice from a qualified health professional.

KLOUD has a small number of direct contraindications. It should not be used during pregnancy, by individuals with epilepsy, following a recent organ transplant, or by anyone with a pacemaker or other electronically active implanted medical device.

We recommend obtaining medical clearance before beginning KLOUD sessions if you have a chronic degenerative condition, have recently undergone surgery, or are taking immunosuppressant or other medications where changes in circulation or absorption may be clinically relevant. This allows Flow Frequency to ensure that KLOUD is used appropriately alongside your existing medical care.

Only after discussing it with your treating doctor and sharing the relevant guidance with Flow Frequency. A recovery-focused programme can complement professional care, but it must not replace medical assessment, treatment, rehabilitation or prescribed medication.

No. Never change or stop prescribed medication for a KLOUD session unless the clinician responsible for your care instructs you to do so. If you take medication continuously, consult your doctor before using KLOUD.

Stop the application and speak to the practitioner supporting you. If you own a KLOUD, follow the user manual and contact Flow Frequency for product guidance. New, severe or persistent symptoms should be assessed by an appropriately qualified medical professional.

Yes. KLOUD can be used across a wide range of animals to support cellular function, recovery, circulation and performance. For horses, the VET-SET blanket makes full-body KLOUD application simple and secure. KLOUD can also be adapted for dogs, cats and other animals.

The current Cellular Optimisation Programs are KLOUD Introduction, Intensive Optimisation, Nervous System Reset, Cellular Recovery, Cellular Rewiring and Recovery Accelerator. They range from a focused one-week introduction to structured two-, four-, six- and eight-week programmes with different session frequencies.

KLOUD Introduction is the clearest starting point for most people who are new to the experience. It includes three sessions over one week, establishes an initial response and helps determine whether a longer or more focused programme is appropriate.

Open the programme that best matches your goal and submit the enquiry form by email or WhatsApp. Include your preferred option, province and any questions or relevant considerations. An enquiry prepares the conversation; your booking is confirmed once the Flow Frequency team responds with availability and next steps.

Yes. KLOUD is foldable, lightweight and battery-powered for flexible use at home or away. The supplied charger includes regional adapters. Protect the control unit during transport, keep the applicator dry and follow the manufacturer instructions for charging, placement and folding.

Delivery depends on the destination and the product's shipping class. Standard accessories, bulky systems and oversized equine items may attract different rates. The checkout uses your province and delivery details to calculate or confirm the applicable charge; any product marked as excluding shipping will have delivery added separately.

Add the product to your cart and complete checkout with your contact and delivery details. The order records the selected products and delivery information. Flow Frequency will confirm payment, stock and fulfilment details with you; an order is not dispatched until those arrangements are complete.

The current CENTROPIX KLOUD user manual states a 36-month manufacturer warranty for KLOUD applicators and six months for LEDs and the battery, subject to the warranty requirements and correct use. A five-year extension may be available only at the time of purchase. Confirm the warranty terms that apply to your order with Flow Frequency before purchase.

KLOUD is not waterproof. Disconnect it from power before cleaning, remove lint and particles carefully, and do not use abrasive, acidic or alkaline cleaning products. The KLOUD Cover is made from medical-grade material and is easy to clean, so we recommend purchasing one to protect the device. Consult the user manual for full care instructions.

Flow Frequency can assist with product selection, setup questions and initial troubleshooting. Keep your proof of purchase and original packaging. For a suspected fault or repair, contact Flow Frequency before sending the product anywhere so the correct manufacturer support process can be followed.

The Wellbeing Collective is a space for education, connection and intentional wellbeing - bringing people together to slow down, be present and better understand their bodies.

Through movement, nervous system education, cellular optimisation, reflection and recovery practices, each experience is designed to give people practical tools they can carry into everyday life.

The current half-day and full-day corporate wellbeing formats are designed for groups of up to 15 people. For a different group size or a tailored workplace brief, contact Flow Frequency to discuss what can be delivered safely and well.

Yes. The conversation can begin with your team size, location, available time and the outcomes you want to support, such as recovery, resilience, engagement or sustainable performance. Flow Frequency will then recommend the most suitable format and confirm the practical details.

Send the team an email or WhatsApp message with your preferred experience, approximate group size, location and possible dates. You will receive a recommendation and availability before anything is finalised.